Apple Offering Free Repair to iPhone Users Affected by Unexpected Shutdowns
announcing a repair program exclusively for the iPhone 6 Plus users, Apple
recently launched another repair program where iPhone 6s users can opt for
battery replacement. The Cupertino-based giant however claims that the issue
only affects certain devices and not all iPhone 6s users. The company confirms
that affected iPhone 6s users are eligible for "free of charge"
Apple on its
dedicated repair program page titled, "iPhone 6s program for unexpected
shutdown issues" writes, "Apple has determined that a very small
number of iPhone 6s devices may unexpectedly shut down. This is not a safety
issue and only affects devices within a limited serial number range that were
manufactured between September and October 2015."
program seems to be Apple's acknowledgement to China's Consumers Association
(CCA) which reportedly recently requested the company to investigate "a
considerable number" of reports where users claimed their iPhone 6s wasn't
turning back on after abruptly shutting down - effectively bricking the
explains that if a user experiences unexpected shutdown, they can visit Apple
Retail Store or an Apple Authorised Service Provider to get the device checked.
The company however will examine the iPhone 6s prior to any service to verify
whether it is eligible for this program and in working order, stresses Apple.
have experienced this issue, please visit an Apple Retail Store or an Apple
Authorised Service Provider and have your device's serial number checked to
confirm eligibility for a battery replacement, free of charge," notes the
users who paid to get the issue fixed are also eligible for refund, confirmed
Apple. "This worldwide Apple program doesn't extend the standard warranty
coverage of the iPhone 6s," the company added.